Our practice has access to interpreter services for patients with hearing or language difficulties. The Organisation Action on Hearing Loss can provide an interpreter for patients who have a hearing impairment; they usually require one to two weeks notice in order to provide an interpreter for a patient’s appointment.
The Practice also uses an Organisation called Language Line who provide a telephone language interpretation service for patients who have difficulty with the English Language. This service is available at short notice. If you have a relative I friend or if you care for someone who requires one of the above services, please ensure that you advise our receptionist when making an appointment.